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MiscellaneousChrysler Group Announces LIFETIME Powertrain Warranty
Posted by mike on 2007/7/26 19:59:03 (5330) reads

Wow. Just wow.

Today Chrysler Group announced a lifetime powertrain warranty for all new Chrysler, Dodge, and Jeep vehicles. While there are some interesting qualifiers (non-transferable to another owner, mandatory inspection every 5 years by an authorized Chrysler, Dodge, or Jeep owner), this may be the type of thing that gets the soon-to-be-free-of-their-German-overlords some seriously good press.

Here's the official press release:

Chrysler today announced that the Company would extend its powertrain warranty from the 3-year/36,000-mile Basic Limited Warranty to a new Lifetime Powertrain Warranty. The new Chrysler Lifetime Powertrain Warranty applies to most new Chrysler, Jeep® and Dodge vehicles purchased from dealer inventory and delivered on or after July 26, 2007.

The Lifetime Powertrain Warranty covers the cost of all parts and labor needed to repair covered powertrain components – engine, transmission and drive system. The new powertrain warranty is limited to the first registered owner or retail lessee. Customers should contact dealers for details on vehicle selection.

“This new Chrysler Lifetime Powertrain Warranty is a statement of confidence to our customers to the reliability of their powertrain. It’s peace-of-mind reassurance for as long as they own the vehicle,” said Steven Landry, Executive Vice President – North America, Sales and Marketing, Service and Parts, Chrysler Group.

To continue warranty coverage, the owner must have a powertrain inspection performed by an authorized Chrysler, Jeep or Dodge dealer once every 5 years. This inspection will be performed at no charge. The inspection must be made within 60 days of each 5-year anniversary of the warranty start date of the vehicle.

Landry added, “The new Chrysler Lifetime Powertrain Warranty underscores our focus on quality and customer satisfaction. It demonstrates our commitment to customers and the confidence we have in our ability to produce quality, reliable and durable vehicles. That’s why we put ‘lifetime’ on it.”

Customers may visit, and for more information. A warranty promotion – print, radio, television and Internet – begins Friday, July 27.

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Poster Thread
Posted: 2007/7/30 7:10  Updated: 2007/7/30 7:10
Home away from home
Joined: 2005/7/18
From: Pennsylvania
Posts: 266
 Re: Chrysler Group Announces LIFETIME Powertrain Warranty
I just so happened to be speaking to the local Service Manager the day this went into effect. He said they had no clue it was coming.
He thinks it will be good for customers and Jeep's reputation, but now customers will be required to perform the proper maint. intervals or void the warranty. So when it says at 100,000 miles trans, water pump and timing belt (whatever) at a cost of $1000+ = your forced to service working parts or void the warranty.

Poster Thread
Posted: 2007/7/29 19:29  Updated: 2007/7/29 19:29
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Poster Thread
Posted: 2007/7/26 21:06  Updated: 2007/7/26 21:06
Not too shy to talk
Joined: 2005/6/27
From: Perth, Australia
Posts: 24
 Re: Chrysler Group Announces LIFETIME Powertrain Warranty
Sounds Good!! How long do they consider a lifetime to be though? And does it genuinely include any problems with the engine?

Poster Thread
Posted: 2007/7/26 22:30  Updated: 2007/7/26 22:30
Home away from home
Joined: 2005/7/13
Posts: 377
 Re: Chrysler Group Announces LIFETIME Powertrain Warranty
Lifetime = as long as the original owner owns the vehicle provided they take the vehicle in to the dealer for a free driveline inspection every five years.

It includes any problems with the engine, transmission, drive shaft and axles. Some dealers are a pain when it comes to warranty work but if you encounter one who is you should go to a different dealer if possible.

Poster Thread
Posted: 2007/7/27 12:45  Updated: 2007/7/27 12:45
Just popping in
Joined: 2006/7/10
Posts: 17
 Re: Chrysler Group Announces LIFETIME Powertrain Warranty
One of the best faults here, the good old check engine light,
Dealer hits you with $80 even if you have 3\36 or even 07/100 like my 02TJ. Rediculus such as fuel cap vapor lock, or what have ya, and they still rape ya. We have an 05 CRD Lib that has the typical EGR valve vailure "Power Train" and finally now they might start honoring that one for lifetime. 400 bucks a pop 4 times a year for one of those bad boys.

Poster Thread
Posted: 2007/7/30 1:44  Updated: 2007/7/30 1:44
Just popping in
Joined: 2007/7/30
Posts: 8
 Re: Chrysler Group Announces LIFETIME Powertrain Warranty
This is a good P.R. move but how many people will actually benefit from this? Good for the "original owner." How many people do you know that have vehicles over 75,000 or 100,000 or more miles? This will cost Chrysler very little unless they have a major screw up that shows up early in an engine/drivetrain life, lots of publicity for very little risk the way people trade in cars.
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