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WranglerMan Can't Buy Jeep Wrangler with $25K Cash
Posted by mike on 2009/3/2 14:42:32 (2486) reads

As much as I want to believe that this story isn't true, I have a sneaky suspicion that with as desperate as car salesmen are these days, there might just be a few bad apples willing to go to this length to make a buck.

It seems that the author of this story went online to jeep.com and priced out the exact Wrangler he wanted - the total cost came to right about $25,000. He had $2,500 in cash for a down payment and was prepared to write a check for the remainder - no financing necessary. This is where things went terribly awry:

The three of us talked for a few minutes and finally Dr. Doom presented us with a sheet of paper documenting my new vehicle. Flag-Smasher readily appeared, picked up the phone and wished us luck as he began dialing Chrysler financial; the call was abruptly cut short by my mother. Dr. Doom must have sprayed me with some kind of mind fog (new car scent, if I had to wager a guess); I was applying for a loan, the amount unknown. My mother, utilizing the common sense that I had been robbed of, asked the most simple of questions: “how much of a loan are we applying for?” The disappointment on the face of Flag-Smasher was unmistakable. Was I so anxious to get a car that I never asked for a price? Was the price of the car I so caringly “built” on the Jeep website nothing but a phony ploy to get me in the door? And then I remembered something, something I had heard many times before: Car salesmen are liars. I had simply forgotten that the website is nothing but an electronic car salesman, an e-liar. The number on that sheet of paper in Flag-Smasher’s greedy little hand, displayed in minuscule font, destroyed all faith I had in the rejuvenation of American car companies. $31,732! Didn’t the government just give Chrysler 4 billion dollars? This number shattered my dream of owning a car. I felt betrayed by Dr. Doom and decided to leave on the spot.

If you haven't guessed by now, "Dr. Doom" and "Flag-Smasher" are the saleman and finance-guy.

Find this hard to believe? Then surely you must read the entire story to fully appreciate the fact that this didn't just happen once - it happened a second time, at a completely different dealership as well. Unbelievable.

Chrysler, if you're listening, please contact this guy and do the right thing.

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Poster Thread
Brian_R
Posted: 2009/3/6 11:00  Updated: 2009/3/6 11:00
Quite a regular
Joined: 2005/11/28
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Posts: 47
 Re: Man Can't Buy Jeep Wrangler with $25K Cash
This must have been some kid, because the Wordpress blog that had the post was deleted in it's entirety.

There are good and bad dealers everywhere, and the Jeep.com price is sticker. Shame on the dealer for financing something he had supposedly 100% cash for, but maybe the person didn't figure out adding tax title and fees, but there's no way there were 20+% taxes and fees on a 25k car.

Poster Thread
TulsaJeep
Posted: 2009/3/5 7:07  Updated: 2009/3/5 7:07
Just popping in
Joined: 2005/7/14
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Posts: 12
 Re: Man Can't Buy Jeep Wrangler with $25K Cash
Here's an easy one - if you have the money to pay for the car outright - then just order it. You'll not only get what you want exactly, but usually a lot cheaper. And - this guy is whining because the dealership wouldn't sell them what they had in stock for the price he came up with online for a model with different options? Am I missing something here? He wants them to sell their $31k Jeep for $25k because the one he built online cost that? Think they'll sell me a $48k Challenger SRT8 for $23k bc I built up a Challenger SE online for that price? The "bailout" is actually low-interest loans, not grants and they don't mean they are going to start giving away cars.

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GregB
Posted: 2009/3/3 15:46  Updated: 2009/3/3 15:46
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Joined: 2005/7/16
From: Central IL
Posts: 70
 Re: Man Can't Buy Jeep Wrangler with $25K Cash
The first mistake a buyer with $'s can make is to say he has the $'s to buy it outright.

One, as long as it's not 0% financing, they gonna make more money from the interest if you barrow. Your cash sale of $25K nets them less money than financing $25K. Also, if you're financing they may be able to work with you a little more on the price tag because they'll usually make back any discounts over the life of the loan.

Two, dealers are gonna think, hey if you've got $25K, let's talk you into something you don't need that costs more. I mean hey, what's a few thousands dollars more than you planned on? Of course, they're then planning on you financing that extra 4, 5, 6K so they get some extra bucks coming in.

Three, if you tell them you got $25K, you lost all ability to haggle. If you tell 'em that and they actually had a deal they could work out for less than $25K, I guarantee you won't see that deal. Magically, everything that you might of considered under $25K will now be $25K or more. They certainly won't come down a penny more than they have too.

While I generally don't like dealerships/salesmen, I can't blame them for always looking to make as much as possible on a sale. After all, they're in business to make money, not to short change themselves and not to just give cars away. Obviously some of these dealerships take it way too far. The best thing you can do is go elsewhere so they don't get rewarded for being a bad dealership. Enough people leave and they'll either have to change or go under.

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JayBird
Posted: 2009/3/3 15:08  Updated: 2009/3/3 15:08
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Joined: 2005/9/12
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Posts: 41
 Re: Man Can't Buy Jeep Wrangler with $25K Cash
I blame the democrats. Afterall, they are in league with Satan to turn the country into Hell on earth. This is merely the first step.

Poster Thread
AferVentus
Posted: 2009/3/3 18:07  Updated: 2009/3/3 18:07
Quite a regular
Joined: 2006/5/3
From: Minnesota
Posts: 42
 Re: Man Can't Buy Jeep Wrangler with $25K Cash
What does this have to do with the post above? Take your political debate somewhere else.

Poster Thread
kevinsullivan30018
Posted: 2009/3/4 14:19  Updated: 2009/3/4 14:19
Not too shy to talk
Joined: 2003/10/22
From:
Posts: 38
 Re: Man Can't Buy Jeep Wrangler with $25K Cash
LOL.
I think he was just trying to be funny.

Minnesota
First a wrestler...
Then a comedian....
C'mon, surely you have a sense of humor up there.

As to the kid with the wad of cash, yeah, he broke most every negotiating rule in the book. If you read it carefully, he was ready to pay the "build my own" price. Who does that?

Poster Thread
skywater55
Posted: 2009/3/3 14:38  Updated: 2009/3/3 14:38
Just can't stay away
Joined: 2006/8/28
From:
Posts: 95
 Re: Man Can't Buy Jeep Wrangler with $25K Cash
I luv how Dalberts FIRST EVER post is calling people idiots....do you work for Chrysler, LOL......

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hal2814
Posted: 2009/3/3 8:41  Updated: 2009/3/3 8:41
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Posts: 49
 Re: Man Can't Buy Jeep Wrangler with $25K Cash
Link is down. I don't doubt he's not getting the same price as a cash buyer. At least part of the rebate is for financing through Chrysler Financial.

I was JK shopping myself until I realized the customer loyalty mailer they sent me completely lied to me. It told me I had $1500 off a new Jeep Wrangler but really it meant only new 2009 Unlimiteds even though there was nothing in the mailer specifying year or model type. The amount varied for anything else. It was only $500 for an 08 Unlimited. That's some nerve to make a loyal customer think they're getting $1500 off until they get to the dealership and find out they're getting shorted $1000 of that. I didn't believe the dealer and called the Rebate hotline myself (had to look the number up since it wasn't on the mailer) only to confirm that the dealer was correct. I would've just checked the website link they sent me but Chrysler yanked it and told me to talk to my delership for details even though the mailer's offer was over a month away from expiring.

I went and bought a nice used TJ Saturday. I might never buy a new Chrylser again.

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MarkH
Posted: 2009/3/3 9:06  Updated: 2009/3/3 9:26
Home away from home
Joined: 2005/7/20
From: The Great White North
Posts: 494
 Re: Man Can't Buy Jeep Wrangler with $25K Cash
I'll admit, some of the "Rebates" do have some fine print to wade through... but I think most car manufacturers are guilty of that. Don't blame Chrysler uniquely...

Caveat emptor...

I got a great deal by sending e-mails (don't give 'em your phone number or address up front --drives 'em crazy!) and haggling with a salesman who was very motivated. I got the Employee Price, the Rebate(s), and a $1000 "coupon" off the sticker price (>$6200 off a $24K sticker price!) These little-known "coupons" are a limited number of factory-to-dealer incentives, provided to "volume dealerships", to move cars off the lots. IOW, pick a "big" dealership, and look for a leftover '08. If you've got the cake, there's never been a better time to buy!

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hal2814
Posted: 2009/3/3 9:39  Updated: 2009/3/3 9:39
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Posts: 49
 Re: Man Can't Buy Jeep Wrangler with $25K Cash
If there were fine print somewhere to wade through, I wouldn't be so upset about the loyalty incident. But there wasn't. I had to scour the Internet for the number to the Rebate Hotline to get a straight answer from them. I will blame Chrysler uniquely for that one. If they were going to break the rebates down by type, there was more than enough room to do so on the oversized postcard or provide an active link to a website with details instead of a message that they removed the page and to talk to the dealership for details.

Around here, our higher volume dealers don't follow up to emails much or at all. I usually negotiate by phone and when they try to get me to come in and talk to them, remind them how far away they are and that I need a ballpark figure to even consider making the drive. But in this case, the dealership said if I had the mailer they would rebate the amount on the mailer until I got there and their story changed.

Caveat emptor indeed. But to borrow a newer line, the only winning move is not to play.

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MarkH
Posted: 2009/3/3 11:33  Updated: 2009/3/3 11:37
Home away from home
Joined: 2005/7/20
From: The Great White North
Posts: 494
 Re: Man Can't Buy Jeep Wrangler with $25K Cash
It's not thaaaaat old! It only dates back to 1817!

I looked a little deeper into the www.jeep.com website under "Current Incentives". Each rebate has a footnote superscript, but surprise! --no footnotes to be found. I clicked on the link to "Print Offer" and --surprise!-- the little footnote explanations print out (but I can't view them on the webpage). Then all the gobbledygook basically says to see dealer for details. Way too cryptic. They should try Saturn's approach. One price fits all... Simpler for us; simpler for the (simple) salesmen.

But Chrysler ain't the only ones playin' these "games"...

Poster Thread
MarkH
Posted: 2009/3/3 6:52  Updated: 2009/3/3 11:46
Home away from home
Joined: 2005/7/20
From: The Great White North
Posts: 494
 Re: Man Can't Buy Jeep Wrangler with $25K Cash
Maybe it's too early in the morning and I may still be in a fog from the weekend...but...

I don't get it. I have used the www.jeep.com website MANY times over several years, and the price of every car I've fantasized & "built" (many dozens) is essentially identical to the sticker prices. With the rebate(s) and the "employee pricing" posted, it's pretty straight forward... [O.K., I'll concede, EXCEPT for the hidden footnotes... see above...]

Of course, the dealers can put their own "add-on" stickers to try to screw you for waxing & prepping it with a few doo-dads, but that's rather obvious.

This guy needs to go to yet another dealer. To save frustration, I'd recommend sending an e-mail and trying to cut a deal first. It worked well for me.

My experience is the prices on the website are accurate. Could the dealer have been quoting the sum total of his finance payments? Or is the dealer working the financing with sales tax, and sans rebates?? Something's wrong, and the link to the rest of the story is broken!

There are dealers out here (upstate NY) who would get into a no holds barred cage match for the opportunity to sell this guy a car.

I hate car dealers, but if this (young?) guy walks in with his Mom, he's looking like a lot of fresh meat. Harsh, but true. Pass the ketchup.

Poster Thread
dalbert22424
Posted: 2009/3/2 18:43  Updated: 2009/3/2 18:43
Just popping in
Joined: 2002/2/7
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Posts: 1
 Re: Man Can't Buy Jeep Wrangler with $25K Cash
What you build on the web site is not an order, it is a wishlist !!what is in stock are two different things.And chrysler if you are reading this,these people are idiots !!

Poster Thread
skywater55
Posted: 2009/3/2 16:01  Updated: 2009/3/2 16:01
Just can't stay away
Joined: 2006/8/28
From:
Posts: 95
 Re: Man Can't Buy Jeep Wrangler with $25K Cash
Oh I belive this story as it happened to me at 2 different dealerships in the DFW area back in 2005 when i was trying to buy a Rubi Unlimited. I ended up going on ebay and buying from McGonical up in Indinapolis and having it shipped to me in Texas and SAVED $5,000 doing it this way...Strange to see this going on right now when its a buyers market and car makers about to fold...a real shame!

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egus898
Posted: 2009/3/2 17:47  Updated: 2009/3/2 17:47
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Joined: 2008/12/6
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Posts: 5
 Re: Man Can't Buy Jeep Wrangler with $25K Cash
ya that is not right the salesman sould have disclosed that from the get go that the ad what not true i acually can't belive the finance guy did not say anything either at the dealership i work at that would never fly but the one question i have is how do you not know what the price was you have to sign a buyers order to even go into finance anyway and that buyers order would have the final price on it
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