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MiscellaneousConsumer Reports Reviews the Official Jeep Web Site
Posted by mike on 2001/3/18 0:00:00 (725) reads



Wondering what the rest of the world thinks about http://www.jeepunpaved.com? This month's online issue of Consumer Reports attempts to answer that question with reviews of 20 of the most popular online car manufacturer Web sites, including the official Jeep site.

Here's what the Consumer Reports press release had to say about the reviews:

While automakers' web sites are often little more than glorified advertisements, most offer some useful
information to car shoppers, according to the April issue of Consumer Reports and the e-Ratings: Online Shopping Guide at
http://www.ConsumerReports.org.

In CR's 2001 Auto Buying Survey, almost half the respondents from a nationally representative sample of recent buyers and leasers visited a manufacturer online, most probably using it as a research tool.  To determine
the value of such sites to consumers, e-Ratings at ConsumerReports.org evaluated 20 popular automakers' web sites.  On the basis of content alone, nearly all received good or very good marks for offering useful information
toward the car-selection and buying process, including "build-your-own" interactive configurators, and information on vehicle specs, features, and options.

But, on the whole, these sites lack general buying advice, manufacturer warranty comparison charts, car reviews, links to information and services for car financing, insurance, or extended warranties.  Nor do they list manufacturer suggested retail price (MSRP) and invoice prices. 

What did they have to say about the Jeep site? Here's a snippet:

Design is clear-cut.

Browsing the site is easy using constant navigational menus. A vehicle overview page lists information on all Jeep models, making it easy to know if you want to look at a specific model in greater detail. The basic features for each model are thoroughly described in several categories, including Interior, Exterior, 4 Wheel Drive, Performance, Specifications, Available Incentives, Accessories, and Build Your Own. Standard and optional features are clearly listed. There is no tool to compare Jeep vehicles with competitors.

In order to search for a local dealer, you must select a model, package, engine, and color of the vehicle you are interested in, as well as enter your e-mail address and ZIP code.

For the full review, including what they didn't like about the site as well as for the overall rating, see the full story.

 

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Poster Thread
Anonymous
Posted: 1969/12/31 19:00  Updated: 1969/12/31 19:00
 Originally posted by: Tom Phemister
I have never bought anything BECAUSE it was recommended by Consumer Reports that I was happy with. Where
agreed with other data I had, their approval didn't seem to "taint" an otherwise good product, but when we were young and starting out and trying to be "good consumers," we tried
. My wife's experience with
-Best Buy eye shadow was a total failure; our first new refrigerator, a
-Best Buy, was an expensive disaster (only lasted 6 years); a mattress that passed all the
tests with flying colors was like a box of rocks to sleep on, and so on ... So, if
has some gripes with Jeepunpaved, tough for
.

Poster Thread
Anonymous
Posted: 1969/12/31 19:00  Updated: 1969/12/31 19:00
 Originally posted by: DAVE
93 GRAND CHEROKEE FOR SALE. 300K'S
ALL MAINTENANCE CARRIED OUT AND RECORDS KEPT. THE JEEP IS A FULLY LOADED GRAND CHEROKEE LIMITED. THE BODY IS IN EXCELLENT CONDITION AND THE ENGINE IS SOLID. FORWARD YOUR EMAIL ADDRESS TO ME AND I WILL FORWARD A PIC.
REGARDS.

Poster Thread
Anonymous
Posted: 1969/12/31 19:00  Updated: 1969/12/31 19:00
 Originally posted by: CrazyJeep
On a side note, I find it quite disconcerting that DC has failed to advertise their newest Jeep for this fallís lineup! I know they are aiming to get rid of the current Cherokees, but the competition is beating them to the punch. Iíve seen adds for the new Chevy Trailblazer, new Fords, even the new Land Rover. Why not the new Jeeps? If you see a Jeep ad, its always the current models. Iíve seen a fancy add for the new Mercedes!!! What gives DC??

Poster Thread
Anonymous
Posted: 1969/12/31 19:00  Updated: 1969/12/31 19:00
 Originally posted by: XJKen
I have been known to go totally off on this irresponsible rag. The last time I
looked at their ratings on the Cherokee I believe the vehicle scored the highest
rating possible in something like 12 out of 15 catagories. The others were all
above average. Then you get to the bottom and they say the Cherokee is
much worse than average and low and behold they cannot recommend it.
Recently I received a packet in the mail wanting me to subscribe. All I had to
do was sign a pre-stamped card to recieve a free issue. I managed to shred
all the papers that came, put them all in the enclosed pre-stamped envelope
along with my ratings of their magazine and mailed it back to them at their
expense. Needless to say I never received my free issue. There is a foul
odor emanating from that rag but it's not fish.

Poster Thread
Anonymous
Posted: 1969/12/31 19:00  Updated: 1969/12/31 19:00
 Originally posted by: rick
here is my comment Fishy yes. Jeeps always get blasted by them, but Fords always get great reviews .Fords, what to h... gives.

Poster Thread
Anonymous
Posted: 1969/12/31 19:00  Updated: 1969/12/31 19:00
 Originally posted by: Craig Schroeder
I'm not surprised that Consumer Reports does not like the Jeep website. They never seem to like anything about Jeep. They probably gave the Toyota site fantastic ratings. The best place for Consumer Reports is in the circular file. I smell something fishy at Consumer Reports.

Poster Thread
Anonymous
Posted: 1969/12/31 19:00  Updated: 1969/12/31 19:00
 Originally posted by: MalcomXJ
"Similar to other DaimlerChrysler sites, this site provides comprehensive, if tediously listed facts about Jeep vehicles..."

Yeah, those pesky facts are so darn tedious. They should throw some more pictures in there...
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