Posted by mike on 1998/7/17 0:00:00 (695) reads
J.D. Power and Associates announced the results of their 1998 Customer Satisfaction Index Study(SM) yesterday with the Jeep brand finishing below industry average (a not-all-that-unfamiliar place for the Jeep brand in J.D. Power stuides) once again. The companies that scored better than the industry average are:
Lexus 175 Infiniti 171 Saturn 163 Jaguar 159 Mercury 157 Honda 156 Volvo 156 Acura 155 Mercedes-Benz 155 BMW 154 Toyota 154 Ford 153 Lincoln 152 Audi 149 Land Rover 148 Industry Average 146
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